Heathfield Acupuncture Privacy Policy. September 2022
Our contact details
Name: Fran Phillips
Phone Number: 07553 089486
E-mail: hello@heathfieldacupuncture.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Enquiring about our services
We use the information that you have given us in order to respond to your enquiries
We may share this information with other employees of Heathfield Acupuncture. We do not pass personal information to any third parties.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting Fran Phillips
How we store your personal information
Your information is securely stored.
We keep your personal identifiers for one year. We will then dispose your information by deleting it from live and backup systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@heathfieldacupuncture.co.uk or 07553 089486 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@heathfieldacupuncture.co.uk or 07553 089486.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk